Overviews and notifications

7.1Dashboard and Deadlines

• Dashboard: your starting point, with the meetings you spoke in most recently and your next deadlines.
• Deadlines: all open work by date, from overdue to later, with the same Mine/Others/All filters as the Actions page. For responsible people this is the watch list of their own branch.

7.2Notifications

DeciDesk notifies you of what concerns you, in the app and by mail: work assigned to you, an invitation to a meeting, an approaching or passed deadline, a postponement proposal waiting for your approval, and an action item of yours that became a project. Security mails (such as password matters) always come immediately.

7.3The summary by mail

The summary by mail, for whoever has it switched on, follows three fixed rules:

• Monday brings the week list. Every Monday morning the mail holds all open work with a deadline up to and including the end of next week, sorted by urgency — the fixed starting point of the week. When Monday is not one of your mail days, the week list moves to the first mail day of your week.
• On other days, only when something changed. The summary only arrives when something happened: a new notification, new work in the overview, a moved deadline or something that became more urgent. When nothing changes, no mail is sent.
• The summary follows the line. You see your own work and that of your direct people — not everything below them. One exception climbs upward: when something is more than a week overdue, it also appears in the summary of everyone above its owner, until it is resolved.
• Notifications appear exactly once. Every summary contains only the notifications that arrived since the previous summary. What was in an earlier mail does not return.

Around the deadline itself the owner also receives a notification in the app and on their phone: the day before “Deadline tomorrow” and on the day itself “Deadline today”. These moments do not arrive as separate mail, because the summary already lists the deadline with the right label. If the work then stays open, a weekly reminder mail does follow until it is finished. A deadline can never pass unnoticed, while nobody receives the same mail day after day.

7.4Mail days

Not everyone sits behind their mail every day. Per person the administrator sets mail days: the days on which someone receives mail from DeciDesk. A driver who only has office time on Tuesday and Friday gets his messages bundled on the next mail day; in the app everything stays visible immediately.